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SUPPORT
COORDINATION

Building independence.
Bringing supports together.

Support coordination that helps participants and families understand their NDIS plan, build confidence, connect with providers, and receive practical support when managing everything alone is not possible.

You may be looking for Support Coordination if...

Participants & Families

  • You have received a new NDIS plan and are unsure where to start

  • You need help understanding your funding and supports

  • You are looking for suitable providers

  • Your current supports are not working well together

  • You are preparing for a plan review

  • There has been a change in your circumstances

  • You feel overwhelmed managing services, appointments, and communication

Support Networks

  • A participant needs help coordinating multiple services

  • There are concerns around care, safety, or unmet support needs

  • Providers need better communication and collaboration

  • A family needs guidance around NDIS processes and next steps

  • Additional reports, evidence, or planning may be required

Who we support

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Participants

Helping participants understand their plan, make choices, and access supports that align with their goals.

Families & Carers

Supporting families to feel more confident navigating services, providers, and NDIS processes.

Complex Support Need

Assisting where multiple providers, changing needs, or higher levels of coordination are required.

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Support Teams

Working with providers and support networks to improve communication, planning, and consistency.

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How we do things

Supporting individuals across all stages of life.

At Free Flight, we view Support Coordination as a capacity-building support. Building capacity where possible, and provide hands-on coordination where needed.

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For some participants and families, this means learning how to better understand their plan, communicate with providers, track supports, prepare for reviews, and make informed choices with more confidence.

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For others, it means having someone step in to manage the moving pieces - coordinating providers, organising supports, communicating with services, and helping reduce the pressure on the participant or family.

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Our approach is practical, personal, and focused on real life. We support people in a way that meets them where they are, while always working towards greater confidence, choice, control, and independence wherever possible.

What can we help you with?

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Supporting communication development during the early years through play-based, family-centred therapy.

Early
Intervention
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Supporting conversation skills, social interaction, friendships, confidence, and community participation.

Social
Communication
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Helping individuals develop clearer speech, stronger language skills, and greater confidence when communicating.

Speech & Language Development
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Supporting individuals who benefit from alternative ways to communicate, including communication devices and visual supports.

AAC â€‹& Communication Supports
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Supporting children and adults experiencing feeding, mealtime, oral motor, or swallowing difficulties.

Feeding &
Swallowing Support
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Supporting communication or swallowing changes following stroke, brain injury, neurological conditions, or progressive illnesses.

Neurological & Acquired Disorders
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Building the communication, social, and learning skills required for a successful transition to school.

School
Readiness
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Assessments, documentation, goal development, and recommendations to support participant outcomes & funding.

Reports

School Readiness Program

Starting school is a big milestone, and every child deserves to feel as confident and prepared as possible.

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Our School Readiness Program supports children to develop the communication, attention, social interaction, and early learning skills they need for a smoother transition into school.

 

We focus on:

  • Following instructions and classroom routines

  • Listening, attention, and group participation

  • Social communication and confidence

  • Early literacy and language foundations

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Why choose Free Flight?

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Home, school, childcare, community, supported accommodation, aged care and telehealth.

Mobile Therapy Across Sydney
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​Goals shaped around each person’s needs, strengths and daily routines.

Individualised Therapy Plans
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​Working alongside families, carers, nurses, support coordinators and other professionals.

Collaborative Team Approach
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Support that carries over into communication, mealtimes, school, home and community life.​

Practical Everyday Strategies
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​Practical guidance for families and support networks, not just the participant.

Family-Centred Support
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​Professional therapy delivered with warmth, patience and genuine connection.

Clinicians Who Care

Getting Started

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1. Make a Referral

Complete our referral form or contact our team to discuss your support needs.

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2. Understanding your Needs

We take the time to understand communication, feeding, swallowing, or developmental needs.

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3. Plan the Support

Together we develop meaningful goals and a personalised therapy plan.​

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4. Begin Therapy

Therapy is delivered in everyday environments, with strategies that support real-life progress.

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